Do you provide any assistance against virus / spyware attacks ?

These days when ever-new spywares, Trojans, viruses are ready to attack computers everyday in innovative ways, each PC Owner is at a huge risk. A study reveals that 8 out of 10 PC owners are exposed to such threats and whatever they are doing is watched by distant hackers.

We provide skilled detection, removal and firewall-like protection against such virus / malware

How will Imburne Technical Advisors fix my problem?

We use the Remote Connection Software like VNC etc which works on real IP and Streaming Software.

Can you get back into my computer after my session is over?

No, not until you log in again and request service. When you log in to Imburne Technical's online support center you are prompted to download a temporary desktop sharing application and supporting tools that allow us to view and interact with your computer. Once your service is complete and you log off, the temporary application and accompanying tools are automatically deleted from your PC. We can no longer see or access your computer.

Is it easy to use?

It is very easy to use and you just need to allow our Expert to login into your computer through the Internet to be able to fix your computer issues directly. You can simply sit back and watch. Or, you can work on something else while the technician is fixing your computer. Online computer support is simple, convenient and, best of all, it's 'hands-free'.

Do you charge to diagnose my computer?

We normally don't charge anything to diagnose problem of your computer and we just charge the time when we start fixing your PC's problem. Before we start fixing your problem we take your confirmation and give you estimate of time we would be needing to fix the problem.

Is your work guaranteed?

At Imburne Technical we guarantee your satisfaction and ensure that we render best quality, cost effective services to you. By any chance if you don't like our services we guarantee 30 days money back to you.

Are your technicians qualified to work on my computer?

Our experts have an average experience of over 10 years working on different platforms and have handled all sorts of hardware and software issues including virus attacks from time to time. Our experts are Microsoft/CISCO/Red Hat Certified or Engineering Graduates who can promise excellent service delivery to you.

Do charges remains same over Online Chat and Phone?

Our maintenance plans include total minutes commitment which can be either used through Chat or through Phone.

Do you support Apple Macintosh and Linux PC's ?

We do not support Apple MAC currently however we provide complete support assistance for Linux PCs.